PASSMAP – Privacy Policy

PASSMAP (“we”, “us”, “our”) is committed to protecting your privacy and handling your personal data responsibly.

This Privacy Policy explains how we collect, use, store, and protect your information when you use the PASSMAP platform.

1. Who We Are

PASSMAP is an online educational platform designed to support Physician Associates preparing for the UK Physician Associate Registration Assessment (PARA).

For the purposes of UK data protection law, PASSMAP is the data controller.

Contact email: support@passmap.co.uk

2. What Data We Collect

We collect only the data necessary to provide and improve the PASSMAP service.

Information you provide directly:

  • Name

  • Email address

  • Account login details

  • Subscription status

Information collected through platform use:

  • Learning progress and performance data

  • Question attempts and accuracy

  • Usage patterns (e.g. pages accessed, features used)

Payment information:

  • Payments are processed securely by third-party providers (e.g. Stripe)

  • PASSMAP does not store your card or payment details

3. How We Use Your Data

We use your data to:

  • Create and manage your account

  • Provide access to PASSMAP content

  • Track learning progress and performance

  • Process subscriptions and payments

  • Improve platform functionality and content

  • Communicate important service-related updates

  • Respond to support requests

We do not sell your data or use it for unrelated marketing.

4. Legal Basis for Processing (UK GDPR)

We process your personal data under the following lawful bases:

  • Contractual necessity – to provide access to PASSMAP

  • Legitimate interests – to improve and secure the platform

  • Legal obligation – where required by law

  • Consent – where you have explicitly agreed (e.g. optional communications)

5. Analytics and Platform Tools

PASSMAP may use analytics tools to understand how users interact with the platform.

These tools help us:

  • Improve usability

  • Identify technical issues

  • Enhance learning features

Analytics data is used in an aggregated or anonymised form where possible.

6. Data Storage and Security

Your data is stored securely using reputable third-party services, including:

  • Cloud hosting and databases 

  • Payment processors 

We take appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

7. Data Retention

We retain personal data only for as long as necessary to:

  • Provide the PASSMAP service

  • Meet legal or regulatory requirements

You may request deletion of your account and associated data at any time.

8. Your Rights

Under UK data protection law, you have the right to:

  • Access your personal data

  • Request correction of inaccurate data

  • Request deletion of your data

  • Object to or restrict certain processing

  • Request data portability

To exercise these rights, contact us at support@passmap.co.uk.

9. Cookies

PASSMAP may use essential cookies or similar technologies to ensure proper platform functionality.

Where required, cookie consent will be requested.

10. Third-Party Services

PASSMAP may link to or integrate with third-party services. We are not responsible for the privacy practices of external websites or platforms.

We encourage users to review third-party privacy policies where applicable.

10. Third-Party Services

PASSMAP may link to or integrate with third-party services. We are not responsible for the privacy practices of external websites or platforms.

We encourage users to review third-party privacy policies where applicable.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to the platform or legal requirements.

Where changes are significant, we will take reasonable steps to notify users.

Continued use of PASSMAP indicates acceptance of the updated policy.

12. Contact

If you have questions or concerns about this Privacy Policy or how your data is handled, please contact:

Email: support@passmap.co.uk
Platform: PASSMAP

Plain-English Summary 

PASSMAP collects only the data needed to run the platform, improve learning, and manage subscriptions.
We don’t sell your data.
You stay in control of your information.

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